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SERVICE CLOUD

Would you like to take your customer service to the next level while reducing the workload on your employees?
The Salesforce Service Cloud helps you establish a connected, fast, and intelligent customer service that inspires – across all channels.

 

Improved service quality with greater efficiency

With the introduction of Service CloudS

Thanks to the Lightning Service Console, your teams have a central, clear view of all relevant customer data. Relevant knowledge articles and solutions are readily available, allowing service requests to be processed more quickly and effectively.

My Omni-Channel RoutingWe

In addition, the targeted use of macros allows you to solve frequently recurring and time-consuming tasks with just one click. This leaves more time for what matters most: satisfied customers.

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Deutschland

Veritaskai 8
D-21079 Hamburg

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Kurfürstendamm 195
10707 Berlin
 

Brüsseler Straße 1-3
D-60327 Frankfurt a.M.

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Landsberger Str. 302
D-80687 München

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France
Rue d'Amsterdam 57
75008 Paris

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Kosovo​

Rr. Xhevded Doda
XK-10000 Prishtina

Switzerland

Heuwaage 5
CH-4051 Basel

Austria

Herrengasse 1-3

A-1010 Vienna

© 2025 SWISS ORANGE GROUP

Imprint

Data protection

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